Friday, December 6, 2019
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Symbiosis Centre for Distance Learning

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C/o Symbiosis Campus A47/48, Sector 62, Opposite Nokia Siemens Network, Near DLF Building , Noida - 201301
District: Gautam Buddha Nagar (Uttar Pradesh)
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Established      :    2001
Affiliated to     :    Symbiosis International University
Approved By    :    Distance Education Council (DEC),Government of India

Courses Offered by Symbiosis Centre for Distance Learning

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Symbiosis Centre for Distance Learning (SCDL),which was one of the autonomous institutes of Symbiosis is a centre of excellence, offering quality Distance Education. SCDL is an approved distance learning institute by Distance Education Council (DEC),Government of India.

 
 
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View All Courses Conducted by Symbiosis Centre for Distance Learning
 Course(s) Offered by Symbiosis Centre for Distance Learning  in Post Graduate Diploma in Management (PGDM)
Post Graduate Diploma in Customer Relationship Management (PGDCRM)
1 .
 
Eligibility
Graduate in any discipline, from a recognized University, or International/SAARC students who have graduated from a recognized University. Students appearing for the final year of the graduation examination can also apply (subject to graduation within the time-line specified by SCDL).
 
Duration
1year
 
Medium of Instruction
English
 
Fees (Appx.)
General: Rs. 18,000 /-
 
Approved By/ Affiliated To
Symbiosis international university,Pune
 
Other Details
The PGDCRM curriculum is designed to help businesses use technology and human resources to gain insight into the behaviour of customers and the value of those customers. The PGDCRM program concentrates on the retention of customers by collecting data from every interaction each customer makes with a company, from mall access points whether they are by phone, mail, web or field. Students will also learn the difficulties in creating a brand image and maintaining it, along with business communication. The program covers key topics such as Customer Satisfaction and Loyalty, Service Marketing, Data Management, Sales Force Automation and the current status and future of CRM. It also builds a strong foundation of Principles and Practices of Management and Marketing.