The Quality assurance manager who supervises
the quality control department, ensures that the quality of products or services
meet the requirements of the customers. They help the business of a company to
remain productive and lucrative by implementing and monitoring programs that
ensure continuous quality. The major duties and tasks of quality assurance
managers include verifying products are in proper working order and compliance
with government laws, development of quality control procedures, monitoring
productivity and efficiency, supervising quality control team members,
controlling the inspection of quality tools and equipment, maintaining
departmental records, maintenance and development of the ISO 9001 Quality
System, developing project schedules etc. They should correct all the faults in
the quality of a product and also oversee compliance to legal regulations. They
also ensure that the products coming into the company from various vendors are
also of highest quality.
Quality assurance manager requires good
knowledge about the tools, concepts and methodologies of quality management.
QA managers are responsible for overseeing a company's inspectors, testers,
sorters and samplers. They may use a variety of tools, such as computer software
or physical inspections, to obtain the data necessary to perform the job. The
manager directs the activities of workers in the department and creates the
policies that detect and reduce quality problems. The quality assurance manager
works to determine the cause of quality problems and defects. Once the quality
assurance department determines the cause of a quality problem, managers can
develop changes to production processes to eliminate the defect.
Quality assurance managers can find job
openings in varies fields like:
Pharmaceutical Industries
Biomedical and Environmental sectors
IT and Software development companies
Shipping and Transport sectors
Engineering field
Manufacturing companies
Health care sectors
Commercial Goods, etc.
Quality assurance management is a broad career
field with much scope. To become a successful quality assurance manager one
could possess strong data gathering and project management abilities, highly
developed organizational, leadership and analytical skill. Reputed organizations
are in search of talented project managers, who can develop and operate quality
control systems, analysis and inspection processes. Candidates with
certificate programs in quality assurance are considered for the entry level
positions such as inspectors or quality assurance technicians. Engineering
graduates or those with strong background in business management can be opt for
the manager position in quality assurance field. After the successful completion
of a quality assurance and management course, one can work as :
